DoubleUp Agency Client / Account Manager

Headquarters: Victoria, BC
URL: https://www.doubleup.agency/

• Create, retain and grow great client relationships on key accounts.
• Engage in prospective client calls and evaluate for opportunity and fit.
• Nurture existing client relationships and identify opportunities to expand them into long-term, recurring engagements.
• Communicate DoubleUp’s differentiators in a compelling, articulate way.
• Gather project details, collaborate with internal stakeholders to create estimates and proposals, and negotiate contract terms.
• Own communication between the internal team and the key client stakeholders and establish a check-in cadence that supports the project flow.
• Conduct ongoing account check ins, planning exercises, and reviews to ensure that our clients and team are prepared for any challenges and opportunities.
• Champion new initiatives, uncover new client opportunities, create and deliver insight-driven creative briefs, and work with our creative team to ensure our work continually meets or exceeds our client’s expectations.
• Manage high volume and fast paced delivery of digital marketing projects including campaigns, brand development, social media, paid media, websites and video projects.  
• Travel to client sites on an as-needed basis
• Provide trusted counsel to our clients based on the evolving digital marketing landscape and their unique business goals – Be a true partner for our clients.

• 2+ years of experience in a Client Relationship or Account Manager role, preferably in an agency environment in digital marketing, product design or creative services.
• Jedi-level people skills that enable you to not just close deals, but to make a killer first impression that is only outdone by an even better lasting impression.
• Ability to pitch to clients with confidence and clarity.
• Fine-tuned radar for potential risk, paired with a fine-tuned strategy for mitigating them before they impact the client.
• Understanding of and appreciation for good design, and the processes and lifecycles required to achieve it.

To apply: http://Please email [email protected]