Flyt Customer Operations

Headquarters: London, UK
URL: https://flyt.io

• We’re looking for someone to support the squads responsible for deploying multiple Point Of Sale (POS) integration projects globally (UK, EU, US, AUS).
• You’ll optimise tools & processes to ensure we’re able to run faster to achieve our deployment goals.
• You’ll have a clear view of what needs to be completed across all projects before go-live and understand how your individual contribution adds value to what the squad delivers.
• As a critical member of a cross-functional squad, you’ll be results-driven and use your initiative to suggest new ways of working.

• Build menu information from various source formats (e.g. excel/PDF/JSON files etc.) and map that between different systems
• On-board new merchants: account set-up, location configuration etc.
• Create testing scripts and end to end test the menu, price bands, orders etc.
• Proactively resolve discrepancies in information / obtaining further information
• Participate actively in your squads weekly project meetings to understand the “why” of the work you’re undertaking
• Update existing menu data upon request

• You want to get into the trenches with a collaborative team.
• You want to help deliver innovative software products.
• You class yourself as a continuous improver, and constantly push yourself outside of your comfort zone.
• You like to openly communicate, be willing to listen to peers and give and receive continuous feedback.

• Remote Working
• £22,000 - £26,000
• Bonus Pool
• A great working environment, regular office events and a culture of creating unique experiences for our employees
• Macbook pro - top spec.
• The training you need to help you level-up (up to £1,000/y)
• The opportunity to work in a fast-growing company with global expansion plans and operations spanning USA, UK, and Australia.
• Pension - 3% matched to 5%
• 25 days holiday

To apply: https://apply.workable.com/flyt/j/54772B8C86/