Headquarters: Bath, UK
URL: http://www.jetti.io

Responsibilities

• Reply to customer inquiries through Live Chat / Email
• Create support documents on Jetti’s functionalities
• Help monitor support metrics

Skills

• Experience as a technical writer
• Experience in customer service, preferably in a tech/SaaS environment
• Familiar with ecommerce / dropshipping / inventory management

To apply: https://roles.jetti.io/customer-support-technical-writer/en