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Surge IO, Inc. Freelance Coordinator

via

Headquarters: Remote
URL: http://surge.io/#/

About Surge

We’re a digital media technology company with a focus on helping publishers build, brand, and grow their audience and monetization. Our current focus is helping scale content production across multiple verticals.

Role

We are looking for a seasoned operations expert who will handle all writer hiring, onboarding, and engagement. This individual will oversee the toolset utilized by the writers and serve to represent its improvement. This role will require management of all writer operations in a scaled manner

Responsibilities

Scale all writer operations - job posting, hiring, onboarding & training
Create and maintain training materials and workflow for writer engagement
Support all incoming queries from writers and deliver responses/solutions
Establish an at-scale relationship and communication strategy with the writers
Ensure writer satisfaction with high levels of writer engagement and retention
Optimize writer performance through the use of data analytics
Set standards for writer output and ability to monitor & enhance the effectiveness of writer performance
Create ever-evolving goals for writer engagement and output delivery
Work with Product to incorporate writer feedback into the toolset

Requirements

A four-year college degree or equivalent work experience.
Ability to work in a fast-paced, remote company
Experience with an online publisher or digital media company (digital publishing industry)
Previous experience managing freelancers
Solid communication and ability to connect with freelance workers who may work on various projects
Experience creating high-quality training materials - videos, podcasts, infographics
Previous experience with content management and editorial processes/cycles
Familiarity with Wordpress or any other CMS

To Apply

Please send your resume to [email protected]
Please comment on each of the requirement bullet points with your relevant experience or details including the time you spent on it
Example Bullet Point: Ability to work in a remote, fast-paced company
Response: I have 3 years of experience working at a remote company of 15 people. I mainly handled all client engagement and built key relationships across tier 1 clients….
This is a full-time contract position working US business hours

To apply: http://Email Only

Posted Surge IO, Inc. Freelance Coordinator on December 9, 2019 via