Warning: This job is 1404 days old and is no longer valid

Elementor Remote Technical Support

via

Headquarters: Israel
URL: https://elementor.com/

We are looking for a talented and hardworking Technical Support agent to join our Remote Support team. As a Technical Support Agent, you’ll join a high-energy working environment and will enable our growth by providing excellent support to Elementor's users.

Responsibilities:

Answer support tickets – You will be responsible for replying to support tickets via email or chat
Provide superb customer support – Provide clear customer service via different channels, solving technical problems that have to do with WordPress, website design and maintenance
Solve customer problems – Answer a variety of product-related questions through our support desk, in a professional, empathetic, and courteous way.
Find out about bugs – Finding and reporting bugs or other issues when they are reported by any of our users
Answer pre-sale questions – You will help answer any questions potential customers might have. You will also assist in making the right decision concerning buying Elementor

Requirements:

Superb level of English
At least 2 years of experience in a technical support role
Substantial experience with WordPress, and knowledge using plugins
Knowledge of CSS & HTML
Knowledge installing WordPress on Linux servers (FileZilla/DirectAdmin/cPanel)
Exceptional courtesy and overall a “people’s person”
jQuery, PHP, and other coding knowledge
Experience with Firebug, Chrome Debugging Console, Opera Dragonfly or a similar tool for web development - Advantage
Experience with Elementor - Advantage
CV in English only!

To apply: https://weworkremotely.com/remote-jobs/elementor-remote-technical-support

Posted Elementor Remote Technical Support on June 14, 2020 via