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CodeLathe Technical Support and Sales Engineer

via

Headquarters: Austing, TX
URL: https://www.getfilecloud.com/

CodeLathe, (an Austin, TX, USA based company) is looking for a passionate remote technical support/sales engineer to provide technical support and sales demos for our customer base around the world. This is a remote-job position and will require working remotely with other team members.

Responsibilities:

Answer technical questions about software installation, deployment and usage scenarios
Perform product/sales demo to customers
Assist customers with installation and configuration of CodeLathe software
Work directly with customers to troubleshoot, diagnose and resolve technical issues with CodeLathe’s software
Assist Engineering teams by escalating, reproducing customer issues until a solution is reached
Add and improve technical documentation

Required Qualifications:

Bachelor’s Engineering or Sales degree with 3 or more years of professional technical support experience is required
Ability to work in USA and Europe time zones
Experience with Microsoft Windows Server OS Administration and Troubleshooting including Active Directory is required
Strong Experience with Linux Administration and Troubleshooting is required
Excellent written and verbal communication skills
Self starter, highly motivated and works with little or no supervision
Genuinely passionate in helping others, takes ownership and pride in their job

To apply: https://zfrmz.com/ftaCU8h6Vf8HMAImPjzE

Posted CodeLathe Technical Support and Sales Engineer on June 3, 2019 via