The Tier IV Support Escalation Engineer is driven to resolve complex issues with a passion to assist senior team members and achieve customer success. The candidate we are looking for requires a background in development, ability to dive into code and work methodically through the most challenging cases in complex environments. Excellent communication skills, both verbal and written, are required to interact effectively with our worldwide customers and internal development, support, and sales team members.
This position reports to the Director, Technical Support. Remote candidates will be considered.
REQUIRED SKILLS AND QUALIFICATIONS
Thycotic is an Equal Opportunity Employer and does not discriminate on the basis of race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, or veteran status.
Upon conditional offer of employment, candidates are required to complete a criminal background check and drug screen per Thycotic employment policy. In addition, all publicly posted social media sites may be reviewed.
Posted Thycotic Tier IV Support Escalation Engineer on June 12, 2019 via
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