How does remote work improve your approach to managing customer experiences?
Question: How does remote work improve your approach to managing customer experiences? Read answers from remote workers to learn.
Interview with Tyler, a director of customer success models how to start a remote work career
Remote is a forcing function for intentionality as an organization and that carries over to CX.
You really have to answer the question of: "What do we want customers to feel in these moments interacting with our product or our team?" especially when we don't get to meet nearly all of them.
From networking to land a remote work gig, to building out an exceptional remote work tool stack, Tyler has quickly figured out how to thrive in remote work. See his tips for starting strong.
Read full interview from Interview with Tyler, a director of customer success models how to start a remote work career.