Midi Health Certified Medical Assistant

Certified Medical Assistant @ Midi Health: 👩‍⚕️💻

Midi is seeking a resourceful, professional and highly skilled Certified Medical Assistant to join our team! As a Certified Medical Assistant, you have a positive attitude both internally with your team and cross-functional partners and always treat patients with kindness and optimism. We lead with empathy and trust at Midi - we trust you to work independently with minimal supervision. Our Medical Assistant team is full of highly organized, detail-oriented, self-starters - we want our next hire to know what needs to be done and we trust that you will take the initiative to remove obstacles to get there!

Business impact 📈  

• Maintain accurate patient records 
• Demonstrate empathy and professionalism via all communication methods, including: phone, video, email, slack, text, and patient portal messages 
• Complete a high volume of prior authorizations 
• Perform clinical administrative functions within scope of certification 
• Following provider instructions, demonstrates accurate, timely, and efficient follow through with pharmacy refills, obtaining, reporting and tracking of lab results, medical records, leaving phone messages, and responding to patient messages 
• Remain in compliance with HIPAA, and protect all patient health information (PHI) in accordance with Federal and state regulation

What you will need to succeed: 🌱

• National Medical Assistant Certification (CMA or RMA) from NHA, AMT OR AAMA required
• Prior experience utilizing the CoverMyMeds system required
• Experience submitting prior authorizations for weight loss medications electronically and over the phone