OnlineJobs.PH Chat Suppore
via
OnlineJobs.PH
We are looking for an experienced Chat Support Specialist to join our software company full-time.
You will be responsible for assisting customers via live chat and email , answering product questions, troubleshooting issues, and ensuring customers have a great experience with our software.
Responsibilities
Please Send
Please mention the word **KEENLY** and tag RMTA3LjIxOC4xNzAuMjEw when applying to show you read the job post completely (#RMTA3LjIxOC4xNzAuMjEw). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
You will be responsible for assisting customers via live chat and email , answering product questions, troubleshooting issues, and ensuring customers have a great experience with our software.
Responsibilities
- Respond to customer inquiries via live chat and email
- Troubleshoot basic software issues
- Escalate technical problems when needed
- Maintain a high level of customer satisfaction
- Document customer feedback and common issues
- Work closely with our support and operations teams
- Previous experience in chat and email support for a software or SaaS company
- Excellent written English
- Strong communication and problem-solving skills
- Ability to work independently
- Reliable internet connection and computer
- Experience with help desk platforms such as Intercom, Zendesk, Gorgias, Freshdesk, or similar is a plus
- Full-time remote role
- Long-term opportunity
- Competitive salary based on experience
Please Send
- Your resume
- A brief introduction
- Details of your previous support experience
Please mention the word **KEENLY** and tag RMTA3LjIxOC4xNzAuMjEw when applying to show you read the job post completely (#RMTA3LjIxOC4xNzAuMjEw). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Posted OnlineJobs.PH Chat Suppore on June 12, 2026 via
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