The RealReal Engineering Manager, Operations

** Open to fully remote candidates in the U.S. **

As a luxury consignment company, almost everything we sell is unique and in different conditions. Every day we receive tens of thousands of items in our warehouses; This presents a unique set of challenges as every item we process must be treated individually.

Some of the optimization challenges associated with having unique items with unique conditions you'll be working on:

• Every item has its unique description


• Every item is carefully priced based on its condition

Besides these challenges, you'll also be working on:

• Building tools to improve the item pricing experience of our consignors


• Work with the Data Science team building ML-powered pricing models for our catalog


• Draft quarterly OKRs

The tech stack you'll be working with:

• Ruby on Rails


• Elixir


• Kafka


• PostgreSQL

You'll be exposed to the latest technology and data-driven culture while surrounded by a friendly, helpful team. These technical challenges are at the core of The RealReal's business, and you will have a significant impact on the company's development roadmap and business success.

The RealReal has the most rigorous authentication process in the marketplace. Employee Operations support 150+ brand authenticators, gemologists, and horologists who work in our authentication process.

What You Get To Do Every Day

• Manage a team of 6-12 engineers


• Run agile project management processes


• Hire world-class engineering talent


• Mentor and develop your engineering team


• Work with your teams to prioritize and scope engineering investments


• Partner with product, business, and operations stakeholders on roadmaps, timelines, and technical strategy


• Partner with senior engineering leadership to set standards and technical vision

What You Bring To The Role

• 7+ years of experience as an engineer or technologist


• 2+ years of management experience


• Experience with Elixir or Ruby


• Strong understanding of web technologies: HTML5, Javascript, CSS/SASS, REST, JSON


• Strong understanding of web-app performance fundamentals and related dev tools


• Mastery of git and Github workflows


• Bachelor of Computer Science degree or equivalent experience

Nice To Haves:

• Strong database fundamentals and experience with MySQL or PostgreSQL


• Strong understanding of distributed systems design


• Prior e-commerce experience


• Experience with GraphQL, Kafka


• Worked with cross-functional Engineering-ML teams