Postscript GTM Automation Engineer

Trusted by more than 18,000 Shopify and Shopify Plus stores—like Brooklinen, Ruggable, True Classic and Dr. Squatch—Postscript gives ecommerce brands the tools they need to run a world-class SMS marketing program. We’re on a mission to make SMS the number-one revenue channel for ecommerce merchants by delivering an easy-to-use platform where they can grow their subscriber list, develop and test their messaging strategy, deliver excellent customer service, and drive sales and loyalty—all in one place. We believe SMS is the most important marketing and sales channel of the decade, and that vision drives everything we do. Postscript was founded in 2018 as a 100% remote organization. With more than 250 employees (and counting!), we’re backed by Greylock, Y Combinator, and other top investors. We are building a new kind of team at the intersection of GTM, Data, and AI Tools. We believe AI offers a massive opportunity to revolutionize the GTM function, empowering builders to architect intelligent systems that drive revenue. We are looking for a GTM Automation Engineer who is technically "scrappy," deeply understands the Sales/Marketing engine, and is eager to use AI coding tools (Claude Code, Cursor, Replit) to build custom solutions that fit our unique business needs. You'll be partnering with GTM leadership to infuse critical context into the systems and working with operations to layer AI into the entire process. You will be the technical architect behind our AI-driven GTM motion, building agents that research prospects, workflows that automate customer touchpoints, and internal apps that give our sales team superpowers. This position is fully remote. Who You Are A "Scrappy" Builder: You don't need a Jira ticket or a 3-month roadmap. You see a problem, you choose the best tool (Code vs. No-Code), and you ship a solution today. GTM Fluent: You speak the language of revenue. You know what an MQL is, you understand the pain of a messy Salesforce instance, and you know exactly why sales reps hate entering data. AI-Native: You’ve realized that tools like Claude Code and Replit have given you superpowers. You aren't afraid to write Python or SQL because you know how to leverage AI to get 80% of the way there instantly. Product & UX Instinct: You know that internal tools often fail because they are hard to use. You care about the interface and the workflow, ensuring that your solutions are intuitive enough for a busy sales rep to adopt without a training manual. High Ownership: You thrive in ambiguity. You don't just build what is asked; you proactively identify bottlenecks in our funnel and destroy them with automation. What You’ll Do Systematize the GTM Motion: Partner with Sales and Marketing leadership to map out their workflows, identifying high-leverage opportunities to replace manual grunt work with automated precision. Build "Hybrid" Automations: Design and maintain workflows that seamlessly blend low-code tools (Zapier, n8n, Retool) with custom scripts (Python, SQL) where flexibility is needed. Develop Internal Tools: Use AI-assisted coding workflows (Replit, Claude Code) to rapidly build and deploy internal web apps that solve specific business problems (e.g., a custom lead scoring ap

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