Smartbug Media HubSpot Solutions Architect

SmartBug Media is the most decorated HubSpot agency, recognized as a leader in crafting digital solutions that empower organizations to thrive across the entire customer lifecycle. From marketing and sales to revenue operations, customer success, and e-commerce, we combine sound strategies, cutting-edge AI, and digital innovation to deliver solutions that de-risk the future and drive sustainable growth.

With a fully remote team of over 250 professionals, we excel at creating intelligent web and digital ecosystems—from corporate websites to complex web applications—seamlessly integrated with AI-powered solutions. By aligning SmartBug's expertise with our clients' unique business realities, we build scalable, innovative tools that become engines for growth, setting the course for long-term success.

The HubSpot Solutions Architect is a technical strategist responsible for architecting complex system integrations, data flows, and connected ecosystems that align HubSpot’s capabilities with client business objectives. This role bridges the gap between technical feasibility and business strategy, working alongside Sales teams to design and validate scalable revenue architectures including CRMs, ERPs, and data warehouses.

• Partner with Sales Account Executives during pre-sales to uncover system dependencies and technical constraints.
• Conduct technical feasibility assessments to ensure integration approaches are sound and sustainable.
• Design and articulate integration strategies that demonstrate business value by connecting HubSpot with complex third-party stacks.
• Scope solution architectures and draft technical data flow diagrams that form the backbone of sales proposals.
• Support proof-of-concept (POC) builds and integration demos to illustrate solution viability.
• Act as a subject matter expert in integration frameworks, HubSpot APIs, and middleware architecture.
• Serve as the primary technical authority during discovery calls and deep-dives to assess data sources and API environments.
• Influence complex technical deals to expand project scope and solution value.
• Ensure smooth handoffs to RevOps and Development teams by providing clear documentation and expectations.
• Review data relationships, automation triggers, and sync rules across systems to ensure data integrity.
• Translate client business processes into system design logic for long-term scalability.
• Educate the sales team on technical positioning to improve deal confidence and solution accuracy.
• Mentor and coach team members on technical best practices and foster a collaborative, high-performing environment.
• Guide the team through shifting priorities and organizational transitions with flexibility and empathy.
• Take responsibility for team outcomes and hold self and others accountable for high-quality technical deliverables.
• Foster an inclusive environment where all team members feel empowered to contribute their unique strengths and technical insights.

• Experience: 5+ years of experience in B2B technical consulting or solutions architecture, with direct experience in the HubSpot ecosystem
• Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or Business; or equivalent professional certifications (e.g., HubSpot Architect, Salesforce Certified Architect).
• Knowledge: Deep understanding of the RevOps landscape, API frameworks, data modeling, and the lead-to-revenue lifecycle in high-value B2B sectors.
• Technical Proficiency: Expertise in HubSpot (Advanced/Admin), Middleware platforms (Workato, Celigo, or Zapier), SQL/Data Warehousing, and RESTful APIs.
• Power Skills: Exceptional ability to translate "tech-speak" into business value, strong visualization skills for data mapping, and a proven track record of influencing complex sales cycles.

• Education: Master’s degree in a technical field and/or HubSpot Solutions Partner certifications.
• Experience: 7+ years of B2B marketing technology experience, specifically within professional services (legal, finance, consulting) or high-growth SaaS.
• Leadership Experience: Experience leading cross-functional teams through complex digital transformation or ERP integration projects.
• Knowledge: Specialized knowledge of ERP integrations (NetSuite, SAP, Microsoft Dynamics) and advanced data orchestration.
• Technical Proficiency: Proficiency in JavaScript/Node.js, Python, and advanced CRM migration tools.
• Power Skills: High emotional intelligence for navigating interpersonal dynamics during high-stakes sales negotiations and complex client conflict resolution.