City IT Lead Business Analyst

At City Electrical Factors, we encourage our people to ask questions, create, discover, and learn.

If you're passionate about what you do and think you can contribute, we encourage you to apply even if you don't meet every requirement listed. Your unique experiences and perspectives could be exactly what we need to grow and innovate.

Let's build something great together!

About CEF:

CEF is a global electrical wholesaler, providing electrical products to people in the industry known for its extensive range of products and commitment to customer service. Founded in 1951 in the United Kingdom, it has since expanded to over 1,000 locations across multiple countries, including the United States, Canada, Australia, and Europe.

We in IT are delivering value to our business and our customers with the innovative solutions that enable our business to better serve our customers today and in the future. We recognise that technology and data are at the forefront of this. 

Our Global IT team deliver a portfolio of transformative work, expand our digital options, upgrade and future-proof our systems to place us at the forefront of the marketplace. 

To do this, we need talented and creative people across all areas to join us in delivering our evolution to enable our forward-thinking business over the next few years and beyond, and this is where you come in... 

Life as a Lead Business Analyst at City IT:

As a Lead Business Analyst in our Foundations Domain, you’ll play a crucial role in driving both business and technology transformations across CEF. You’ll work on key initiatives to enhance our IT systems supporting our branch network, streamline distribution, and optimize our supply chain operations.

Working closely with the BA Practice Lead, you’ll have the opportunity to contribute to the growth and maturity of the Business Analysis Practice at City IT. This role requires a natural communicator who can confidently break down complex business requirements, prioritize them effectively, and translate them into actionable project plans.

With a delivery-focused mindset, you’ll ensure each project remains within scope, managing risk from inception to implementation. Your work will be foundational to successful project delivery, ensuring that we stay aligned with business goals every step of the way.

• Understand and translate business needs: Work with stakeholders to discern complex requirements, shaping these into actionable project goals and deliverables.
• Develop and manage the analysis approach to projects: Ensure all projects align with initial objectives and stay within scope, coordinating from project start through to successful implementation.
• Support BA Practice development: Partner with the BA Practice Lead to elevate our standards and best practices in business analysis across City IT.
• Adopt a risk-centered approach: Identify potential challenges early, proactively managing risks to ensure smooth project progress.
• Utilize industry expertise: Leverage your experience with Blue Yonder or similar Warehouse Management Systems (WMS) to drive improvements in our supply chain and logistics processes.

• Proven experience as a Lead Business Analyst, ideally with a focus on transformation projects within branch networks, distribution, or supply chain.
• Strong background in Warehouse Management Systems (WMS) – expertise with Blue Yonder or similar is essential.
• Excellent communication and interpersonal skills, with the ability to translate complex business needs into clear and concise requirements.
• Highly organised, delivery oriented, capable of working on and leading on multiple projects at once
• Experience working within a structured Business Analysis Practice, with a solid understanding of best practices.
• Willingness to travel to our locations in Lutterworth, Biggleswade, Durham, and other sites as needed.

• Competitive basic salary   
• Annual IT Bonus scheme   
• Our teams predominantly work remotely across the UK but we have an award-winning IT Headquarters based in Durham where you will always receive a warm welcome!   
• Pension - 5% employee, 3% Employer (8% Total) up to the Upper Earnings Limit
• MySavings – Employee Discount Platform
• Champion Health – a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life including recipes, workouts, blogs and loads of other content for you.   
• Free use of the state-of-the-art private gym at our IT Headquarters.