Accompany Health Medical Record Specialist

Accompany Health is on a mission to give low-income patients with complex needs the dignified, high-quality care they deserve but rarely receive. A primary, behavioral, and social care provider, Accompany Health walks alongside patients for their entire care journey, offering at-home and virtual care, as well as 24/7 support. Partnering with innovative payors, Accompany Health is powered by remarkable care teams, elegant technology, and a commitment to evidence-based practice. 

We build long-term relationships with our patients so they know, without question, that our team is here for them day or night, year after year. We focus on the health outcomes most important to our patients to make it clear that they lead the way.

To achieve our mission, we collaborate with community-based organizations, local providers, and health plans. Led by our empathetic care teams, guided by proven care models, and powered by our own technology, we deliver a level of service that our communities rightfully deserve but rarely receive. 

While our headquarters is in Bethesda, MD, our teams are distributed across the country.  If you’re eager to make a tangible difference in people’s lives, to help correct long-standing disparities in health care, join us. 

About the role:

As a Value Based Care (VBC) Medical Record Specialist for Accompany Health (AH) you will be:

-Performing external medical record note review to populate pertinent historical information in the patient’s Accompany Health (AH) athenahealth record.

-Sending external Medical Record Requests and obtaining then categorizing the records when they return.

-HEDIS measure prep to alert the provider of current results and open gaps that need to be addressed.

• Review collected medical records housed in a repository, through the athenahealth  Electronic Medical Record (EMR) or via EMR access to outside facility records, for pre-visit chart prep.
• While reviewing the above medical records, identify key evidence for quality gap closure and transfer that data to designated locations within the patient’s AH athenahealth medical record.
• Identify and transfer pertinent lab results to populate the AH athenahealth medical record.
• Summarize identified trends with each patient (i.e., high ED use, frequent hospitalizations), and communicate findings to the clinician via EMR notes.
• Categorize key documents into appropriate chart note sections for clinician  ease of review. 
• Successful closure of medical record requests, using follow up to facilities to obtain the requested records. 
• Accurately identify documents and categorize them appropriately in the AH EMR. 
• Using the AH proprietary platform to identify HEDIS measure gaps and closures and complete the designated Quality and Preventive Services template in the EMR to assist the provider in determining open gaps.
• Other duties as assigned.
• This role reports to the Lead Medical Record Specialist.

• You are excited to work in a startup environment, with the ambiguity and shifting priorities that might come with it at times.
• You are willing to go the extra mile no matter what.
• You are passionate about our mission to improve the lives and healthcare outcomes of marginalized communities.

• Required
• Associates degree, Medical Record Certification (i.e. AHIMA), or equivalent
• 3+ years of relevant work experience in healthcare industry with health information and/or direct medical record review and oversight
• Comfort with multiple technology platforms, including but not limited to a variety of EMRs
• Attention to detail 

• Preferred 
• Experience in pre-visit planning 
• Experience with athenahealth
• Experience with GSuite and Google applications

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For Patient Facing Roles

To keep our patients, communities and each other safe, you'll be required to comply with Accompany Health’s medical clearance requirements, including completing a TB screen and providing proof of immunity or vaccination for certain conditions. This is a condition of employment, and we make exceptions as required by law. Accommodation for religious and medical beliefs will be provided on a case by case basis.

We embrace diversity and believe it creates a healthier atmosphere:  Accompany Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.