B2B SaaS company in the ecommerce space Operations Lead

Headquarters: Las Vegas / Dublin
URL: https://forms.gle/B7iactnxkHpecbvj6

• You’re exceptionally detail oriented: You are a perfectionist who never lets anything fall through the cracks.
  
  
• You close every loop, spot every error, and look around corners to make sure every detail is perfect.
  
  
• You have the ability to build consensus and relationships among managers, partners, and employees.
  
  
• You have a high emotional intelligence, and passion for people.
  
  
• You see the big picture and can help take it from concept to reality.
  
  
• You have at least 3-5 years experience in a similar role.
  
  
• You’re comfortable dealing with numbers and analytics - and using them to drive business decisions.
  
  
• You have a willingness to learn.
  
  
• You have the ability to prioritize and hit deadlines.
  
  
• You know how to have fun: You have a sense of humor and can laugh with the best of them
  

• Project Management.
  
  
• Develop, implement and review operational policies and procedures.
  
  
• Execute on marketing initiatives.
  
  
• Help promote a company culture that encourages top performance and high morale.
  
  
• Oversee day to day execution of business operations, critical issues, ticketing, and communications.
  
  
• Collaborating on new hires / contractors / vendors.
  
  
• Managing and mentor team members in a leadership role.
  
  
• Collaborate with internal teams to find opportunities to drive operational inefficiencies and increase quality of customer experience.
  
  
• Collaborate on the creation of internal documentation and systems for business processes.
  
  
• Status reports on active projects.
  
  
• Establish metrics and reporting that will drive the business forward.
  

• Experience in management, operations, and leadership.
  
  
• Ability to handle confidential information.
  
  
• Excellent communication skills.
  
  
• English as a native language.
  
  
• Computer savvy.
  
  
• Familiar with ecommerce and software.
  
  
• Proven track record of driving improvements using data
  
  
• Technical background is a plus
  
  
• At least 3-5 years in a similar role

• Work from home - we’re a fully remote team :)
  
  
• 14 days paid time off per year.
  

• Compensation depends upon experience.
  
  
• This is a full time contractor position
  
  
• This is a 100% remote position.
  

To apply: https://forms.gle/B7iactnxkHpecbvj6