Zero Senior Card Production Engineer (Nashville)

OVERVIEW

As an early member of our manufacturing engineering team, you’ll have a direct impact on the success of Zero by building out our card production capabilities.  You'll ensure we are able to deliver high-quality credit and debit cards on time to customers across the country by owning and facilitating all operational functions including planning, organizing, and developing and executing card production.  Overseeing and monitoring the performance of operations related to safety, quality, delivery, cost control, and customer satisfaction means your job will be as exciting as it is fulfilling.

YOUR ROLE

- Interfacing with stakeholders at Zero headquarters in San Francisco and managing operations in our Nashville partner facility

- Operating a computer-controlled robotic laser engraver to personalize cards in an secure manufacturing facility

- Being a change agent to drive out waste and find efficiencies throughout the manufacturing process

- Responsible for identification of continuous improvement initiatives

- Ensure strong, effective communication with San Francisco and with partner employees in Nashville and third party vendors

- Support scalable processes by owning the operational requirements

- Assure a clean and safe work environment, emphasizing prevention of potential problems and hazardous conditions

- Ensure accuracy and proper conduct of all quality control processes

QUALIFICATIONS

- Bachelor's Degree or higher in engineering, manufacturing technology or related field preferred

- 5+ years payment card industry experience working in a card manufacturing or personalization capacity

- Experience in a high-volume, fast-paced manufacturing environment

- Fluent with lean manufacturing concepts (value stream mapping, JIT, Kazan, etc.)

- Strong organizational and communication (written and verbal) skills to lead and coordinate multi-functional team projects

- Able to lead and manage other employees as a coach and mentor

- Experience with software and database systems

- Ability to have 24/7 access to company email and deliver mission-critical results

- Enthusiastic collaborator and clear and precise communicator in speech and writing inside and outside of Engineering

- A track record of successful, substantial projects

- A keen eye for beautiful and functional industrial design

- Passion for building a world class financial services product

BONUSES

- Technical experience related to cryptography, EMV cards or other areas of banking

- Expertise in information security

- Facility with software engineering
 

BENEFITS

- We pay 100% of your medical, dental, and vision premiums

- We’ll provide whatever equipment you need to succeed
 

ABOUT ZERO

Zero is a next-gen fintech company disrupting consumer banking through beautiful design, innovative features, and a business model that allows us to offer better economics to customers than traditional banks.  Zero combines the simplicity of a debit card with the cash back of a credit card. Your money is safe and secure in an FDIC-insured checking account and you earn a high-yield on your deposits and unlimited 1% to 3% cash back on your purchases with Zerocard, a World Mastercard.  There are no foreign transaction fees, annual fees, account minimums, or monthly maintenance fees, and our support team in California is available 24 hours a day, 7 days a week. According to the New York Times, Zero is "a better overall offer than almost any credit card." Our team has launched successful products in prior roles at companies including Apple, Capital One, Dropbox, Shift, and Zynga.  Zero is backed by leading investors including New Enterprise Associates, Silicon Valley Bank, Signalfire, Eniac Ventures, and Nyca Partners.