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PRI Digital Technical Project Manager

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Headquarters: Manalapan, New Jersey
URL: https://pridigital.com/

PRI is a close-knit team of smart, creative professionals. We love what we do, and we love to write about it. We are looking for a Technical Project Manager to serve as a lead consultant and project coordinator for projects. A bridge between our Client Strategy and Creative teams, the Digital Project Manager will handle tasking, day-to-day communication, and run projects from start to finish.

Who are we? We're a well-respected interactive agency based out of New Jersey. Known for our deep strategic thinking, we create comprehensive web experiences that span across channels (web, mobile and social).

Responsibilities include:

Project/Practice Management

Ability to think critically, analyze, and document business problems to assist the project team in defining a project approach that best suits our clients’ needs
Creating and managing business requirements and technical specifications, as necessary to define project scope and manage the iterative nature of digital projects
Creating and executing project plans, and revising them as appropriate to meet changing needs and requirements
Ability to define resource needs, then communicate and collaborate those project needs to other project managers to determine resource assignments across all active projects
Ability to identify risks and resolve them pro-actively with consideration for short and long term project impact
Managing day-to-day operational aspects of assigned projects and scope
Carefully reviewing and contributing to deliverables prepared by team before passing to client
Ability to document project meetings, including stakeholder or user interviews
Ability to facilitate user research using active and passive research methods
Manage cross-functional team responsible for pilot deliverables

Client Management

Managing day-to-day client interaction
Setting and managing client expectations
Identifying needs and evaluating alternative solutions
Building a knowledge base of each client's business, organization, and objectives
Seeking opportunities to increase customer satisfaction and deepen client relationships
Ensuring the project team confirms the direction of its approach and delivers on its stated promises
Serves as the first point of contact for clients with new website/marketing projects as well as websites/projects in maintenance and/or maintenance requests.

Project Accounting

Tracking and managing team hours, by project, on a weekly basis
Managing project budgets & expenses

Communication

Facilitating team and client meetings
Preparing regular status reports and leading status meetings with clients
Keeping project teams well-informed
Delivering engaging, informative, well-organized presentations as needed
Understanding how to communicate difficult/sensitive information tactfully
Resolving and/or escalating issues in a timely fashion

Desired Skills:

Hyper-organized, detail-oriented, and able to take ownership of projects to ensure quality and client satisfaction
Understand the web development process, from discovery to launch
Basic programming skills and able to do light coding where necessary (HTML, CSS, PHP)
Experience with web analytics and optimization tools (Google Analytics, Optimizely, Google Website Optimizer)
Able to handle multiple simultaneous deadlines
Excellent “expectations management” skills
Can simultaneously execute towards the big picture and identify the nitty-gritty steps required
Experienced project manager and lover of project management tools--Teamwork a plus
Understand the basics of online marketing, SEO, and social media
An eye for good UI/UX design even though you’re not a designer
Love technology and easily adapt to new tools
Bachelor’s degree
2+ years experience at an interactive or digital agency or relevant experience
Other duties as directed or required.