Definitely. We utilize Zoom frequently within our daily interactions.
“Face-time” becomes critical in a remote setting because you can account for body language and other non-verbal cues that can enhance interaction.
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The office is always there if needed; we don't do anything special otherwise.
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Once a year, we host WDS Camp. This is an all-hands in-person company retreat. We fly out the entire team to a set location for the week. This is a great opportunity to form and strengthen relationships between employees and really get to know your co-workers on a more personal level.
We spend time reviewing and revamping our internal processes, test out and demo new tools, and share knowledge.
There’s also plenty of time for fun activities like our annual WDS Olympics, Survivor team challenge, and, of course, the Web Devie awards, which are the most exclusive awards given out to team members who go above and beyond each year!
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Yes. Again, it's evolving as our team grows, but we aim to facilitate face-to-face interactions, especially as our team members travel to conferences together.
Plus, we host retreats for subsections of our team during the year, and are hoping to have a full team retreat this summer!
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Yes, when we’re not on lockdown, our teams have the option of working on client sites or meeting at a London coworking club. We also hold a monthly Rainmaker Day that you can attend in person or remotely.
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As long as it is practically possible, we try to meet-up IRL monthly or bi-monthly. Most of the time, this occurs in Saigon, where we meet to greet and eat. Domestic flights in Vietnam are very inexpensive, so it is easy to gather those who live elsewhere.
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If you mean webcam face to face, yes, absolutely, you honestly can't get to know a person without talking on WebCam. If you mean physical, not really, our employees are all over the world.
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Our teams, under normal circumstances, meet face-to-face every day, and when that’s not possible, they use video calls. For our clients, we encourage travel, and for people to spend offline time together, to get to know the professional and non-professionals sides of their team members, which is something you can only find out by socializing with your team.
Whenever our client comes to the office, we ensure there’s the chance to work with their team to meet in the office. If a physical visit isn’t possible, we encourage our clients to have regular video calls and check-ins with their teams.
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Since joining Techstars, we’ve actually had several opportunities to do social distanced hangouts with the other teams in the class. Some of our founding members have to be more strict with quarantine than others, so it really depends on the situation.
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We try to at every turn. Although meeting in person just isn’t possible (or advisable) right now due to the pandemic, we’ve designed a video-first culture, which means our teams are always prepared to join a video-link call.
Operating remotely, we recognise the value of simulating a real office environment. This includes the importance of communicating with body language and conveying tone of voice. When these are built into our communication, we’re better equipped to offer one another a personal level of support and understanding.
We also want to ensure the culture remains inclusive, and everyone feels that they are a valued team member. Video helps make that possible.
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